Refunds.
If Tazqen isn't for you, tell us within 7 days of your first payment and you get it all back.
Last updated 19 October 2026
Your first payment
Write to support@tazqen.com within 7 days of your first payment, for any reason, and we refund it in full. Write from your Tazqen account's email address, or include the order number from Polar's receipt.
The money goes back to the card or account you paid with, through Polar. When we refund it, the subscription ends.
Later months
- Later monthly payments aren't refunded. Cancel any time under Settings → Tazqen account → Manage subscription: Tazqen keeps working until the end of the month you paid for, and you aren't charged again.
- Charged by mistake, for example twice or after you cancelled? Write to us and we refund that charge.
Check before you pay
Tazqen runs on Windows 10 and 11, 64-bit. Windows SmartScreen asks once at the first install, and PCs with Smart App Control turned on can't run Tazqen. The download page explains both.
Your legal rights
This policy comes on top of your rights as a consumer, never instead of them. If Tazqen doesn't work as described, you keep every remedy the law of your country gives you.